Salary:
$18.5/Hourly
Job type:
Fulltime-Regular
Resume required:
Yes
Posted date:
2026-09-29
Full job description:
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience.
Job Duties and Responsibilities
Join our Customer Experience Team: Exclusive Hiring Event in Tulsa, Oklahoma
Ready to ditch the weeks-long interview cycle? Join our hiring event in Tulsa on October 14th. We are providing office tours, handing out SWAG and making same-day offers!
Opportunities:
Elevate your career in a dynamic environment at EchoStar, where you grow your career here faster.
The Process:
Apply to Attend: Click the "Apply" button at the top to submit your application for the role.
Phone Interview: A recruiter will contact you to schedule a brief 5-10 minute phone call.
Your Exclusive Invitation: Speak with our recruiters and you’ll receive an exclusive invite from our recruiting team to join us at the event.
Don't miss this opportunity to accelerate your career. Apply today to speak with a recruiter!
The Event:
We've designed an experience where you’ll tour the office to get an exclusive feel for our company culture. Dive into this unique opportunity to showcase your skills, interview directly with hiring managers and fast-track your way into a new career with potential same-day offers!
Event Details: Your exclusive invite to the event will be scheduled by your recruiter once you apply.
Date: Wednesday, October 14th 2026
Location: EchoStar / DISH Office in Tulsa, OK
Customer Experience Agent
$18.50/hr - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training!
What You’ll Be Doing:
Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift
Engage with a diverse consumer base to provide solutions for customer needs and technical issues
Promoting additional products and services
What’s in it for You:
Career Growth: Opportunity to promote within your first year!
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV (5/month), and Boost Mobile plans (starting at $15/month)
Skills, Experience and Requirements
Requirements:
- High school diploma or GED
- Ability to work full-time on-site
- Six months of related customer service and troubleshooting experience and/or training
- Flexible to work shifts that might include evenings, weekends, or holidays
- Smartphone or device with active data network connection
- Pre-employment screen
- Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during all video meetings
- Skills proven to help you thrive: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Job reference:
2026-101164
